Digibay Solutions
Systems built around the way your business works
Custom software, AI, and hardware integration for your business needs.
About Digibay Solutions
Digibay Solutions builds custom systems for companies and institutions, from operational software and web and mobile apps to systems integrated directly with machines, sensors, and devices in the field.
One team handles every layer: requirements analysis, software, hardware integration, AI, through to implementation and maintenance.
Our Services
Six core services
01 · Business Software
Integrated operations in one system
Replace manual processes and spreadsheets with a system that brings data from every division together, so information stays consistent and is available at any time.
ERP
purchasing, sales, inventory, distribution, and financial reports on one platform.
Warehouse Management System
goods in and out, stock taking, and item location tracking, with a mobile app for operators.
HRIS
employee data, attendance, leave, payroll, and single sign-on to internal apps.
Inventory & service tracking
real-time service job status and spare part availability.
Queue management
registration and queue numbers via WhatsApp, connected to on-site displays.
Decision support system
data-driven recommendations to support decision-making.
02 · Web & Mobile App
Digital channels for your customers and your team
Company website
profile, service catalogue, and lead forms connected to your sales team.
E-commerce & marketplace
product catalogue, shopping cart, payments, and order management.
Customer app
self-service for customers, such as status checks, policies, bills, and payments.
Field app
field reports with location, photos, and data, sent straight to the central system.
WhatsApp bot
automated customer service, registration, and initial consultation.
03 · Monitoring & IoT
Operational conditions visible in real time
Data from machines, sensors, and devices is collected automatically, then shown on a dashboard you can open on a computer or a phone.
Machine monitoring
status, output, and downtime of production machines.
Energy monitoring
electricity use per area or per machine.
Environmental monitoring
temperature, humidity, and room conditions.
Manufacturing Execution System (MES)
monitoring and control of production processes.
Automated reporting
per-shift, daily, or monthly reports compiled automatically.
SCADA integration
data from existing SCADA systems displayed and processed further.
04 · Hardware Integration
Machines and devices connected directly to the system
We handle integration on the device side, not just the software, so data flows straight from the field without manual input.
PLC & industrial machines
Mitsubishi, Omron, Siemens, via OPC and other industrial protocols.
Sensors & microcontrollers
temperature, energy, vibration, and other measurement needs.
CCTV & face recognition
face-based attendance and access control.
Building control
lights and air conditioning, scheduled or controlled from an app.
Custom devices
design and build of special-purpose tools or machines, including the electrical work and control programming.
05 · AI & Automation
AI connected to your data and business processes
AI agent
AI that doesn’t just answer, but also carries out tasks in your systems, such as compiling reports, updating data, creating tickets or documents, and following up on routine work. Important actions still go through your team’s approval.
Internal AI assistant
employees ask, and the AI answers based on company data and SOPs.
Customer chatbot
answers customer questions 24 hours a day via your website or WhatsApp.
Automated reporting & summaries
operational data summarised into reports that are ready to read.
Anomaly detection
automatic notifications when data shows an abnormal pattern.
AI digital human (AIVA)
an interactive digital character for lobbies, exhibitions, showrooms, and customer service.
All AI output is there to assist. Decisions stay with your team.
06 · System Integration
Make use of the systems you already have
Many companies already use several applications that aren’t connected to each other. We integrate them through APIs or middleware, so data only needs to be entered once and is synced to the other systems.
Integration of accounting, CRM, and WhatsApp applications
Integration of custom ERP with the platforms you already use
Middleware between legacy systems and new applications or devices
How We Work
Project workflow
- 01
Discovery
understanding your business processes, needs, and existing systems.
- 02
Design
system architecture, scope, cost estimate, and timeline.
- 03
Development
built in stages, with regular demos.
- 04
Implementation
testing, installation, handover, and user training.
- 05
Support
maintenance and further development.
Projects can start with a pilot in one area before being expanded.
Portfolio
More than 30 projects completed
Selected projects, grouped by service.
- Business Software
- ERP Carlisle Etcetera (New York)
- WMS Merindo
- HRIS & SSO AKTI
- Queue system Samsat Cimahi & Labkes Bandung
- Service & inventory tracking Efconuco
- Decision support Airso (BBWS Serayu Opak & UGM)
- Web & Mobile App
- Insurance app & website Reliance
- E-commerce Leholeh & Zappamask
- Website Neuropix, Digit-Sense, Asperio
- Field reporting Dishub Bandung
- WhatsApp bot Dermoo
- Monitoring & IoT
- Production monitoring Nabati
- Electrical monitoring Integra
- MES Polman Bandung
- Test monitoring Bukaka
- Hardware Integration
- Smart classroom AKTI (Toyota Indonesia Community Academy)
- CNC machine simulator Efconuco
- AI & Automation
- AIVA
- Interactive media XEV Toyota
- System Integration
- Jurnal, Qontak CRM & Qontak WhatsApp integration for Mekari